Privacy Policy
Last updated: February 4, 2026
We try to collect the minimum data needed to run Virtual Callbox. We don’t sell your personal information.
1) What we collect
Account information
- Email address and authentication identifiers
- Display name (if you provide one)
Unit and invite information
- Unit membership (which unit(s) you belong to)
- Invites you send or receive (invitee email, token, status, expiration)
Call and access activity
- Call events and outcomes (for example: granted, denied, missed)
- Phone numbers involved in entry calls (when available)
- Guest PIN creation and usage timestamps
Device information (for notifications)
- Push notification token
- Platform (iOS/Android) and app version (when available)
Support communications
If you email us, we’ll receive whatever you choose to share in that message.
2) What we don’t do
- We don’t sell personal information.
- We don’t run ads in the app.
- This website does not use tracking cookies or analytics by default.
3) How we use your information
- Provide core features (calls, access actions, invites, history)
- Secure the service and prevent abuse
- Provide customer support
- Improve reliability and fix bugs
4) How we share information
We share information with service providers that help us operate Virtual Callbox (for example: hosting, databases, email, and telephony). We may also share information if required by law. Examples may include Supabase (data/auth), Twilio (telephony), Cloudflare (website delivery), and Apple or Google (sign-in).
5) Data retention
We keep data for as long as needed to operate the service and for security/audit purposes. Invite tokens expire, and you can request deletion of your account.
6) Your choices
You can request account deletion or ask privacy questions by emailing support@virtualcallbox.com.
7) Changes
If we change this policy, we’ll update the “Last updated” date.